Testimonials

Excellent service!! Products as described and fast shipping. Mayelis Estribi

I rated you a 5. I would have given you folks a 10 but 5 was your highest rating you show. Just a little background for this testimonial. I have been dealing with Flushmate Customer Service for over two weeks. On 2/11/2018 I called in a problem with my tank wouldn't stop or flush. The young lady was super nice and tried to fix the problem with a few steps. It still wouldn't stop running. She said she would send me out a new cartridge and It should arrive in about 3 days. Bingo it did as promised. However the repair only lasted a day. I called back on 2/22/2018 and spoke to another gracious young lady. While my tank was not one on their recall she still said she would send me out a whole new tank. I received it on 2/27/2018. I called my plumber and he said he couldn't come till 3/4/2018. I scheduled it with him. I then discovered Flushmate had DIY videos so I checked it out. After several missteps and several hours of knuckle busting I just completed the task at 4a.m. All seems to be working and I'm about to try and get a few winks. In closing let me thank everyone I dealt with for going above and beyond in customer service.. james drummond

Your organization is first rate! Dale Yerger

Thank you for reaching out with the follow up. I appreciate the customer service… that’s why I keep coming back! Louis G.

Always a pleasure dealing with you guys. Andrew A.

I put the parts on and they are working . A big thanks to you and your company for the help, also the videos were a help. I will use your company again! Ray Lantzy

Mallory, spout was received today and looked great. We installed the replacement spout today! It looks great. Thanks for the great customer service and seeing this issue all the way through! Arnie Richardson

"Thank you for checking my price and adjusting. Just made me a lifetime customer!" Terry Foley

Managers always here when things go wrong but rarely do they when they go right. Just wanted to give a pat on the back to Jessica (unfortunately I don't know her last name) who helped me through your online chat function today. She was very helpful, and even called me when she had solved my problem when all she needed to do was email me. That's a great employee you have there. She was courteous, helpful, knowledgeable and represented your company very well. Has made me a customer for my plumbing needs. Give her a bonus or at least a public "atta boy" (or girl in this case)! Bob

Absolutely the best customer service I've ever seen with a company. I'm a facilities manager so I deal with a lot of people and she was an absolute joy to speak with. Gary