Money Back Guarantee Details

Parts

We have a thirty day money back return policy on parts. You may return your new, unused part in its original wrapper within thirty days for a refund. Shipping and handling charges are not refundable. Please call 800-518-5388 to request a Return Authorization Number before sending your part back.

Complete Units

We have a thirty day money back return policy on complete units. It must be returned in original package and in new resaleable condition. Customer is responsible for return shipping charges. A refund less original shipping charges will be issued upon inspection and acceptance by our staff. If you need to return a complete unit please call us and we can help you arrange return shipping.

**Note: Drinking Fountains and special order items are subject to a 25% restocking fee if returned. If needed, please call to verify you are ordering the correct item, or if you have questions 800-518-5388.

"No Hassle Return" Online Form