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** Flushmate systems not for gravity fed toilets

Sloan Flushmate FAQ

  1. Where is FlushmateRepairParts.com located?
  2. What types of items do you carry?
  3. How many parts do you stock?
  4. How do I know what series Flushmate System I have?
  5. What if I can't find the parts I need?
  6. Can I put a Sloan Flushmate system in my existing toilet?
  7. Where can I find my tank number?
  8. Why is there a Sloan Flushmate system in a different manufacturer's toilet?
  9. When can I expect my parts?
  10. Is there a minimum order?
  11. Do you accept credit cards?
  12. Do you accept purchase orders?
  13. Do you have quantity pricing?
  14. What is your return policy?

 

  1. Where is FlushmateRepairParts.com located?

    2100 W County Rd 42
    Burnsville, MN 55337
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  2. What types of items do you carry?

    We carry a colmplete line of commercial plumbing products.
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  3. How many parts do you stock?

    We have 95% of the parts shown on the website in stock. We also have many more parts in stock, and we can special order any parts you need.
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  4. How do I know what series Flushmate System I have?

    The series number isn't always on the flushmate tank. You will need to compare the pictures we have and find which one looks like your tank.
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  5. What if I can't find the parts I need?

    Give us a call at 800-518-5388 and we will help you find the parts you need.
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  6. Can I put a Sloan Flushmate system in my existing toilet?

    No. The Sloan Flushmate system will only work in a toilet that was originally equipped with a Flushmate system.
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  7. Where can I find my tank number?

    The tank number is stamped on the bottom side of the tank lid, or somewhere inside the china tank. It will either be stamped with ink, or imprinted into the china.
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  8. Why is there a Sloan Flushmate system in a different manufacturer's toilet?

    Sloan doesn't make toilets. They make just the Flushmate system and distribute them to the different toilet manufacturers. The toilet manufacturers then design a toilet that will work with the Sloan Flushmate system then they install the Flushmate system in their toilets.
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  9. When can I expect my parts?

    We will ship your in-stock part the same day if you order it before 2:00 CST. We ship standard ground which usually takes 1-5 days. If you need your parts sooner, call 800-518-5388 to arrange overnight shipping. Special order parts usually take 1-3 weeks.
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  10. Is there a minimum order?

    No, we have no minimum order.
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  11. Do you accept credit cards?

    Yes, we take Visa, Mastercard American Express, and Discover.
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  12. Do you accept purchase orders?

    Yes, we do accept purchase orders and offer net 30 terms.
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  13. Do you have quantity pricing?

    Yes, we offer discounted pricing for volume buyers, please call 800-518-5388.
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  14. What is your return policy?

    We have a thirty-day money back return policy. You may return your item in its original packaging within thirty days for a refund. Shipping charges are not refundable. Please call 800-518-5388 to request a Return Authorization Number before sending your item back.  You will be issued a refund after we receive and inspect the returned item. Items must be returned in original package and in new resaleable condition.

    **Note: Replacement Flushmate Systems are subject to a 25% restocking fee.

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A Kully Supply Store
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They are not to be used without written consent
Flushmate® is a registered trademark of Sloan Valve Company.

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